How-to Videos

Getting Started

HOW TO CREATE A MYHOUSEKEYS.COM ACCOUNT

How to create a participant account

How to create a current bmr participant account

How to read the income table

Your MyHouseKeys Account

How To Add And Edit Income & Assets In Your MyHouseKeys Account

How To enter opportunity drawings

How to upload files to your file cabinet

How to name your documents in your file cabinet

How to opt-out of a drawing

How to find your Final Ranking Number

City Preferences

How to View and Edit Your City Preferences

How to View the Preferences Decision summary

How to Upload Supporting Documents for city Preferences

Informational Videos

How BMR Prices are calculated

What's in an initial file?

What are deed restrictions?

what is an hoa?

How your income can change by county

sources of down payment funds

sources of income verification

why you may not be able to enter a drawing

frequent mistakes to avoid when uploading to your file cabinet

How to find your Census Number (City of San Jose)