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GETTING STARTED
Lender List (Registered with HouseKeys 10.16.2024)
General Questions & Customer Service Request
Applicant Roadmap
Register for Orientation
First-Time Homebuyer Resources
Packaging a Buyer File
Packaging a Renter File
Program Documents, Guidelines, Preferences
Lender Partner Page
Real Estate Agent Partnership Program
Ownership Marketplace
Rental Marketplace
Application and Applicant Selection Process
Homeowner Participant Service Ticket Request Form
Tenant - Participant Service Request
Request for Reasonable Accommodation
Input Form (We Welcome Feedback!)
Homeowners - Authorization to Release Info
Affidavit of Identity
Tenant's - Authorization to Release Info
Rental program provider service (or Inquiry) request form
Learning Library
HCD Maximum Income Limits 2024
General Information
Orientation Catalog and Quiz
Resource Videos
Housing Resources
Loan Resources
FAQs
HouseKeys Español
Fair Housing Information
Events Calendar
2025 Holiday Schedule
Who Are We?
HouseKeys
Home
GETTING STARTED
Lender List (Registered with HouseKeys 10.16.2024)
General Questions & Customer Service Request
Applicant Roadmap
Register for Orientation
First-Time Homebuyer Resources
Packaging a Buyer File
Packaging a Renter File
Program Documents, Guidelines, Preferences
Lender Partner Page
Real Estate Agent Partnership Program
Ownership Marketplace
Rental Marketplace
Application and Applicant Selection Process
Homeowner Participant Service Ticket Request Form
Tenant - Participant Service Request
Request for Reasonable Accommodation
Input Form (We Welcome Feedback!)
Homeowners - Authorization to Release Info
Affidavit of Identity
Tenant's - Authorization to Release Info
Rental program provider service (or Inquiry) request form
Learning Library
HCD Maximum Income Limits 2024
General Information
Orientation Catalog and Quiz
Resource Videos
Housing Resources
Loan Resources
FAQs
HouseKeys Español
Fair Housing Information
Events Calendar
2025 Holiday Schedule
Who Are We?
Learning Library
HCD Maximum Income Limits 2024
General Information
Orientation Catalog and Quiz
Resource Videos
Housing Resources
Loan Resources
FAQs
HouseKeys Español
Fair Housing Information
How-to Videos
HOW TO CREATE A MYHOUSEKEYS.COM ACCOUNT
How To enter opportunity drawings
How to read the income table
How to name your documents in your file cabinet
How to upload files to your file cabinet
How to opt-out of a drawing
How to find your drawing results
How to View the Preferences Decision summary
Locating Final Ranking and Preference Validation in Your MyHouseKeys Account
How to create a participant account
How to Edit Your City Preferences
How to find your Census Number (City of San Jose)
How to Upload Supporting Documents for city Preferences
Informational Videos
How BMR Prices are calculated
How to create a current bmr participant account
What's in an initial file?
What are deed restrictions?
what is an hoa?
How your income can change by county
sources of down payment funds
sources of income verification
why you may not be able to enter a drawing
frequent mistakes to avoid when uploading to your file cabinet